Help
Support
Common answers for Schedo. Still stuck? Email us and we’ll help.
Need help?
Email support@thetwocoders.com — we usually reply within 1–2 business days.
Getting started
Sign up, answer a few brand questions, and generate your first 30-day plan. You can edit captions, templates, and schedule before anything goes live.
Editing & regenerating
Every post can be edited. Don’t like a caption? Regenerate or rewrite until it sounds like you. Swap templates per post or for the whole month.
Instagram connection
Connect Instagram from Settings → Instagram. Publishing requires a Business or Creator account and Meta publish permissions. Disconnect anytime to revoke access.
Facebook Page connection
Connect a Facebook Page from Settings → Facebook. We use your Page access token only to publish scheduled posts you approve. Disconnect anytime.
Threads connection
Connect Threads from Settings → Threads using Meta OAuth. We store your profile metadata and publish token to post on your schedule. Disconnect anytime.
Billing & cancellation
Cancel anytime — email support@thetwocoders.com and revoke UPI AutoPay or card recurring in your payment app if needed. Access continues through your paid period. Full steps on the homepage FAQ.
More resources
- Homepage FAQ — editing, social connections, cancellation
- Privacy Policy — data and account deletion requests
- Terms of Service — subscriptions and acceptable use
- Logged-in help: open Settings → Help after you sign in